一线主管及优秀班组长的管理能力提升(上海,8</SPAN>月28-29</SPAN>日) </SPAN></SPAN> 【培训日期】</SPAN>2009</SPAN>年8</SPAN>月28-29</SPAN>日</SPAN></SPAN> 【培训地点】</SPAN>上海</SPAN></SPAN> 【备注说明】</SPAN>本培训班全年循环开课,如有需求,欢迎来电咨询!</SPAN></SPAN> 【培训对象】</SPAN>一线班组长、领班、主管主任</SPAN></SPAN> 【课程目标】</SPAN></SPAN> </SPAN></SPAN>班组长作为制造型企业中的兵头将尾,承担着非常重大的承上启下的管理作用,博实咨询举办的本课程,将详细介绍班组长的一些实用管理技能,比如处理冲突;应对难缠员工、老员工、劳务工;时间管理和以身作则等。使学员清楚作为一线组长如何运用合理的领导技巧影响小组成员共同实现组织目标并能将理论用于实践。</SPAN></SPAN> </SPAN> 【课程大纲】</SPAN></SPAN> </SPAN> 一、基础部分</SPAN></SPAN> </SPAN></SPAN>■何谓领导,与管理的异同</SPAN></SPAN> </SPAN></SPAN>■一线主管的领导艺术什么是库存--</SPAN>库存真的</SPAN></SPAN> </SPAN> 二、自我管理</SPAN></SPAN> </SPAN></SPAN>■时间管理,制造时间(四原则)</SPAN></SPAN> </SPAN></SPAN>■80/20</SPAN>法则,重要紧迫性分析</SPAN></SPAN> </SPAN></SPAN>■以身作则,技术技能的示范,一起出席会议</SPAN></SPAN> </SPAN></SPAN>■趋同性心理与中国文化</SPAN></SPAN> </SPAN> 三、情境领导:</SPAN></SPAN> </SPAN></SPAN>■诊断--</SPAN>部属发展四阶段</SPAN></SPAN> </SPAN></SPAN>■弹性</SPAN></SPAN> </SPAN></SPAN>■四种领导风格</SPAN></SPAN> </SPAN></SPAN>■配合 </SPAN></SPAN> </SPAN> 四、精益生产介绍</SPAN></SPAN> </SPAN></SPAN>■简易灵活,讲究实效的生产模式 </SPAN></SPAN> </SPAN></SPAN>■成功实施精益生产的要素</SPAN></SPAN> </SPAN></SPAN>■优化流程,改进工作</SPAN></SPAN> </SPAN> 五、均衡利用生产能力,实现与客户需求同步</SPAN></SPAN> </SPAN></SPAN>■精益生产的关键:稳定性,可预测性,灵活性</SPAN></SPAN> </SPAN></SPAN>■混线生产和日进度管理</SPAN></SPAN> </SPAN></SPAN>■U</SPAN>型生产线的推广和运用 </SPAN></SPAN> </SPAN> 六、运用需求拉动方式控制物流</SPAN></SPAN> </SPAN></SPAN>■缓冲区的建立和运作方式</SPAN></SPAN> </SPAN></SPAN>■看板卡的设定和运用</SPAN></SPAN> </SPAN></SPAN>■物料管理中的防呆设计</SPAN></SPAN> </SPAN> 七、精益生产对供应链的管理</SPAN></SPAN> </SPAN></SPAN>■精益生产模式对供应商的要求</SPAN></SPAN> </SPAN></SPAN>■供应商的评估和选择</SPAN></SPAN> </SPAN></SPAN>■供应商的改善和提高 </SPAN></SPAN> </SPAN> 八、全面设备维护在生产流程中的作用</SPAN></SPAN> </SPAN></SPAN>■TPM</SPAN>的理念和成功实施</SPAN></SPAN> </SPAN></SPAN>■TPM</SPAN>实施方法和十二步实施步骤</SPAN></SPAN> </SPAN> 九、团队管理</SPAN></SPAN> </SPAN></SPAN>■了解团队工作,分析团队工作关键因素</SPAN></SPAN> </SPAN></SPAN>■组建有效团队的方法,强化团队功能</SPAN></SPAN> </SPAN></SPAN>■提高团队效率,5+5>10 </SPAN></SPAN></SPAN> </SPAN></SPAN>■团队成员的培训和引导</SPAN></SPAN> </SPAN> 十、有效的授权</SPAN></SPAN> </SPAN></SPAN>■理解授权的内涵,进行有效授</SPAN></SPAN> </SPAN></SPAN>■有效的监控和奖励,提高授权的技巧</SPAN></SPAN> </SPAN></SPAN>■解决授权过程中可能产生的问题</SPAN></SPAN> </SPAN> 十一、建立激励机制</SPAN></SPAN> </SPAN></SPAN>■分析激励因素,找出提高员工工作热情的关键 </SPAN></SPAN> </SPAN></SPAN>■营造“无怨环境”,鼓励创新 </SPAN></SPAN> </SPAN></SPAN>■激励业绩,最大限度发挥员工积极性</SPAN></SPAN> </SPAN> 十二、决策技巧</SPAN></SPAN> </SPAN></SPAN>■明确决策风格,规避错误决策</SPAN></SPAN> </SPAN></SPAN>■决策过程的十大步骤</SPAN></SPAN> </SPAN></SPAN>■有效地实施决策</SPAN></SPAN> </SPAN> 十三、人际关系与沟通技巧</SPAN></SPAN> </SPAN></SPAN>■性向分析</SPAN></SPAN> </SPAN></SPAN>■沟通与反馈,企业中人际关系处理,冲突的处理,难缠的员工</SPAN></SPAN> </SPAN> 十四、激励艺术与影响力</SPAN></SPAN> </SPAN></SPAN>■激励理论发展与介绍</SPAN></SPAN> </SPAN></SPAN>■赫兹伯格双因素理论</SPAN></SPAN> </SPAN></SPAN>■减少负激励,三明治式的批评</SPAN></SPAN> </SPAN></SPAN>■影响方式 |