团队建设与管理及下属培养（北京，10月24日）
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团队建设与管理及下属培养（北京，</SPAN>10</SPAN>月</SPAN>24</SPAN>日</SPAN>）</SPAN> </SPAN></SPAN> 【培训日期】</SPAN>2009</SPAN>年</SPAN>10</SPAN>月</SPAN>24</SPAN>日</SPAN></SPAN> 【培训地点】</SPAN>北京</SPAN></SPAN> 【备注说明】</SPAN>本培训班全年循环开课，如有需求，欢迎来电咨询！</SPAN></SPAN> 【培训对象】</SPAN>总经理、厂长、生产制造经理、工程经理、负责生产运营活动的总监及主管</SPAN></SPAN> 【课程背景】</SPAN></SPAN> </SPAN></SPAN>随着市场经济的建立，竞争日趋激烈，企业的生产部门面临更大的挑战。而企业强大的竞争优势不仅在于员工个人能力的卓越，更重要的是体现在团队合力的强大，体现在那种弥漫于企业中无处不在的团队精神……这正是高效团队的精髓：</SPAN>1+1>2</SPAN>。作为生产部门的领导者只有全面熟悉生产领域的工作内容，以及先进的管理方法发挥员工的最大能量与积极性，才能提高产品品质、降低产品成本、改善工作环境，取得事半功倍的效果。</SPAN></SPAN> </SPAN> 【课程大纲】</SPAN></SPAN> </SPAN> 一、团队概述</SPAN></SPAN> </SPAN></SPAN>■人群、组织与团队</SPAN></SPAN> </SPAN></SPAN>■组织的三个要素</SPAN></SPAN> </SPAN></SPAN>■团队与组织的不同</SPAN></SPAN> </SPAN></SPAN>■团队的作用</SPAN></SPAN> </SPAN></SPAN>■团队的</SPAN>5P</SPAN>要素</SPAN></SPAN> </SPAN></SPAN>■</SPAN>Purpose (</SPAN>目标</SPAN>)</SPAN> </SPAN></SPAN>■</SPAN>Place </SPAN>(</SPAN>定位</SPAN>)</SPAN> </SPAN></SPAN>■</SPAN>Plan </SPAN>(</SPAN>计划</SPAN>)</SPAN> </SPAN></SPAN>■</SPAN>Power </SPAN>(</SPAN>职权</SPAN>)</SPAN> </SPAN></SPAN>■</SPAN>People </SPAN>(</SPAN>人员</SPAN>)</SPAN> </SPAN></SPAN>■团队的三种类型</SPAN></SPAN> </SPAN></SPAN>■多功能型团队</SPAN></SPAN> </SPAN></SPAN>■跨部门问题解决型团队</SPAN></SPAN> </SPAN></SPAN>■自我管理型团队</SPAN></SPAN> </SPAN> 二、团队冲突及其解决方案</SPAN></SPAN> </SPAN></SPAN>■正确认识并认真对待团队冲突</SPAN></SPAN> </SPAN></SPAN>■团队冲突的</SPAN>5</SPAN>种处理方式</SPAN></SPAN> </SPAN></SPAN>■不同情况处理的经权之道</SPAN></SPAN> </SPAN> 三、高效团队的建立与管理</SPAN></SPAN> </SPAN></SPAN>■明确的团队目标</SPAN></SPAN> </SPAN></SPAN>■团队目标必须服务于组织目标</SPAN></SPAN> </SPAN></SPAN>■目标设定必须符合</SPAN>SMART</SPAN>原则</SPAN></SPAN> </SPAN></SPAN>■要有与目标匹配的关键绩效指标</SPAN>KPI</SPAN> </SPAN></SPAN>■要有配套的激励机制</SPAN></SPAN> </SPAN></SPAN>■智慧、资源、信息共享</SPAN></SPAN> </SPAN></SPAN>■以解决问题为导向</SPAN></SPAN> </SPAN></SPAN>■什么是问题</SPAN></SPAN> </SPAN></SPAN>■问题之所以是问题的原因分析</SPAN> </SPAN> </SPAN></SPAN>■界定问题常犯的三个方面的错误</SPAN></SPAN> </SPAN></SPAN>■找寻关键驱动因素</SPAN></SPAN> </SPAN></SPAN>■分析的工具：逻辑树</SPAN></SPAN> </SPAN></SPAN>■集思广益解决问题的思路和方法</SPAN></SPAN> </SPAN></SPAN>■加强与相关部门或人员的沟通</SPAN></SPAN> </SPAN></SPAN>■考虑到各种可能负面作用后执行</SPAN></SPAN> </SPAN></SPAN>■良好的沟通</SPAN></SPAN> </SPAN></SPAN>■共同的价值观和团队规范</SPAN></SPAN> </SPAN></SPAN>■价值观要与原则一致</SPAN></SPAN> </SPAN></SPAN>■树立团队价值观</SPAN></SPAN> </SPAN></SPAN>■价值观与团队规范</SPAN></SPAN> </SPAN></SPAN>■团队规范的基本改变模式</SPAN></SPAN> </SPAN></SPAN>■团队规范的热炉原则</SPAN></SPAN> </SPAN></SPAN>■相互信任，且有归属感</SPAN></SPAN> </SPAN></SPAN>■什么是信任</SPAN></SPAN> </SPAN></SPAN>■破坏信任的行为</SPAN></SPAN> </SPAN></SPAN>■建立信任的简单做法</SPAN></SPAN> </SPAN></SPAN>■团队角色相互认知</SPAN></SPAN> </SPAN></SPAN>■成功团队的</SPAN>8</SPAN>种关键角色</SPAN></SPAN> |