Edward199
博客自定义分类
|
8D</SPAN>问题分析与解决方法和防错技术（苏州，6</SPAN>月21</SPAN>日） </SPAN></SPAN> 【培训日期】</SPAN>2009</SPAN>年6</SPAN>月21</SPAN>日</SPAN></SPAN> 【培训地点】</SPAN>苏州</SPAN></SPAN> 【培训对象】</SPAN>现场管理人员、生产制造人员、质量技术人员、工艺人员、质量管理人员、产品设计与开发人员等</SPAN></SPAN> </SPAN> 【课程背景】</SPAN></SPAN> </SPAN></SPAN>所谓8D</SPAN>方法 (eight disciplines)</SPAN>，又称团队导向问题解决步骤，是福特公司处理问题的一种方法，亦适用于制程能力指数低于其应有值时有关问题的解决。</SPAN></SPAN> </SPAN></SPAN>■此方式是团队运作导向以事实为基础，避免个人主见的介入，使问题的解决能更具条理。</SPAN></SPAN> </SPAN></SPAN>■此方式宜由公司各部门人员的共同投入，求得创造性及永久性的解决方案。</SPAN></SPAN> </SPAN></SPAN>■此方式可适用于任何问题，而且能促进相关目标的各部门间有效的沟通。</SPAN></SPAN> </SPAN> 【课程目标】</SPAN></SPAN> </SPAN></SPAN>■了解问题解决的工具和技巧；</SPAN></SPAN> </SPAN></SPAN>■掌握使用8D</SPAN>方法实施闭环纠正预防措施；</SPAN></SPAN> </SPAN></SPAN>■使现场管理人员、生产制造人员、质量技术人员、工艺人员等掌握有效、系统的解决问题的方法和思路，能在最短的时间内消除不良，恢复生产，保证交付，降低成本，提高解决问题的效率。</SPAN></SPAN> </SPAN> 【课程大纲】</SPAN></SPAN> </SPAN> 一、问题纵横</SPAN></SPAN> </SPAN></SPAN>■问题的基本概要</SPAN></SPAN> </SPAN></SPAN>■掌握问题的要领</SPAN></SPAN> </SPAN></SPAN>■如何发现浪费</SPAN></SPAN> </SPAN></SPAN>■增值与非增值 </SPAN></SPAN> </SPAN></SPAN>■PDCA </SPAN>与 CA-PDCA </SPAN>循环轮及 SDCA</SPAN>应用</SPAN></SPAN> </SPAN></SPAN>■8D</SPAN>的职责与目标</SPAN></SPAN> </SPAN></SPAN>■8D</SPAN>的应用条件</SPAN></SPAN> </SPAN> 二、1D</SPAN>与2D </SPAN></SPAN> </SPAN>1</SPAN>）1D</SPAN>、成立小组与职责</SPAN></SPAN> </SPAN></SPAN>■小组的构成和目标</SPAN></SPAN> </SPAN></SPAN>■小组的协作与工作</SPAN></SPAN> </SPAN></SPAN>■小组的建设</SPAN></SPAN> </SPAN> </SPAN>2</SPAN>）2D</SPAN>、陈述问题与头脑风暴</SPAN></SPAN> </SPAN></SPAN>■发现并收集问题</SPAN></SPAN> </SPAN></SPAN>■提问的技术</SPAN></SPAN> </SPAN></SPAN>■鱼刺图分析</SPAN></SPAN> </SPAN></SPAN>■头脑风暴的活动过程和实施规则</SPAN></SPAN> </SPAN></SPAN>■二八法则</SPAN></SPAN> </SPAN></SPAN>■ABC </SPAN>分析法</SPAN></SPAN> </SPAN></SPAN>■5W1H</SPAN></SPAN> </SPAN> 三、3D</SPAN>、4D</SPAN>和5D</SPAN></SPAN> </SPAN>1</SPAN>）3D</SPAN>、解决及验证临时纠正措施</SPAN></SPAN> </SPAN></SPAN>■找出和选择最佳 “ 临时纠正措施"</SPAN></SPAN> </SPAN></SPAN>■决策</SPAN></SPAN> </SPAN></SPAN>■实施，并作好记录</SPAN></SPAN> </SPAN></SPAN>■验证</SPAN></SPAN> </SPAN> </SPAN>2</SPAN>）4D</SPAN>、确认并验证问题出现的根本原因</SPAN></SPAN> </SPAN></SPAN>■五五追究法</SPAN></SPAN> </SPAN></SPAN>■确定和评估根本原因</SPAN></SPAN> </SPAN></SPAN>■方法与步骤</SPAN></SPAN> </SPAN></SPAN>■验证</SPAN></SPAN> </SPAN></SPAN>■控制计划</SPAN></SPAN> </SPAN> </SPAN>3</SPAN>）5D</SPAN>、决定问题解决对策及验证解决对策的正确性</SPAN></SPAN> </SPAN></SPAN>■重新评估临时措施，如必要重新选择</SPAN></SPAN> </SPAN></SPAN>■验证</SPAN></SPAN> </SPAN></SPAN>■管理层承诺执行永久纠正措施</SPAN></SPAN> </SPAN></SPAN>■控制计划</SPAN></SPAN> </SPAN> 四、6D</SPAN>、7D</SPAN>和8D</SPAN></SPAN> </SPAN>1</SPAN>）6D</SPAN>、执行永久解决问题的纠正措施</SPAN></SPAN> </SPAN></SPAN>■执行纠正措施的步骤</SPAN></SPAN> </SPAN></SPAN>■问题的预防与跟踪</SPAN></SPAN> </SPAN></SPAN>■证实纠正措施实施的效果</SPAN></SPAN> </SPAN></SPAN> |