季冲
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高效问题分析与决策制订技巧实务（上海，9</SPAN>月24-25</SPAN>日）</SPAN></SPAN> 【培训日期】</SPAN>2009</SPAN>年</SPAN>9</SPAN>月</SPAN>24-25</SPAN> 【培训地点】</SPAN>上海</SPAN></SPAN> 【培训对象】</SPAN>各部门经理，主管和其它各级别人员</SPAN></SPAN> 【课程</SPAN>目的</SPAN>】</SPAN></SPAN> 本课程将为各级别人员，尤其是新上任的经理提供许多有效解决问题的方法。而对于长期在任的管理者，本课程更能够帮助他们对自己一贯的工作方式进行自省和思考。</SPAN></SPAN> 课程从问题的分析开始，用系统思维的各个角度来启迪学员从多视角认识各类问题。接着从问题的描述着手，因为如果能清晰地描述问题，问题便解决了一半。本课程系统介绍了头脑风暴，鱼骨图，帕雷托图，力场图，流程图，时间管理矩阵，收益矩阵和</SPAN>SPIN</SPAN>等工具，为学员们提供了日后解决实际工作问题的许多实际可行的应用工具。</SPAN></SPAN> </SPAN> 【课程大纲】</SPAN></SPAN> 课程介绍</SPAN></SPAN> ‘我的问题’</SPAN></SPAN> 解决问题的原则</SPAN></SPAN> Break your box</SPAN></SPAN> 展示</SPAN>,</SPAN>讲解</SPAN>,</SPAN>讨论</SPAN></SPAN> </SPAN> ■系统思维</SPAN></SPAN> ■问题类型：</SPAN></SPAN> ——</SPAN>救火型</SPAN></SPAN> ——发现型</SPAN></SPAN></SPAN> ——预测型</SPAN></SPAN></SPAN> ——练习，案例分析，讨论，点评与讲解</SPAN></SPAN> </SPAN> ■工具一：头脑风暴</SPAN></SPAN> ■管理游戏</SPAN></SPAN> ■解决问题过程中的障碍</SPAN></SPAN> ■面对问题时常犯的错误</SPAN></SPAN> ■演练，讨论，点评与讲解</SPAN></SPAN> </SPAN> 六步法之二：分析问题根源</SPAN></SPAN> ■工具二：</SPAN></SPAN>T</SPAN>型图</SPAN></SPAN> ■工具三：帕雷托分析</SPAN></SPAN> ■工具四：鱼骨图</SPAN></SPAN> ■讲解</SPAN>,</SPAN>讨论</SPAN>,</SPAN>展示，案例分析</SPAN></SPAN> </SPAN> 六步法之三：产生可能解决方案</SPAN></SPAN> ■工具五：流程图</SPAN></SPAN> ■工具六：创造性思维</SPAN></SPAN> ——</SPAN>如何激发创意思维</SPAN></SPAN> ——</SPAN>决策分析</SPAN></SPAN> ——</SPAN>第四次小组会议</SPAN></SPAN> ——</SPAN>步骤三之检查表展示</SPAN>,</SPAN>讲解</SPAN>,</SPAN>案例讨论与分析</SPAN></SPAN> </SPAN> 六步法之四：筛选</SPAN>/</SPAN>计划解决方案</SPAN></SPAN> ■四大任务</SPAN></SPAN> ——列出计划标准</SPAN></SPAN> ——建立执行计划</SPAN></SPAN> ——试验与调整</SPAN></SPAN> ——评估策略</SPAN></SPAN> </SPAN> ■第五次小组会议</SPAN></SPAN> ■六步法之五：执行解决方案</SPAN></SPAN> ■六步法之六：评估结果</SPAN></SPAN> ■讨论，教员点评与讲解</SPAN></SPAN> ■演练：解决问题</SPAN></SPAN> ■角色扮演，点评</SPAN></SPAN> ■逻辑决策法</SPAN></SPAN> ■权衡决策</SPAN></SPAN> ■决策表格</SPAN></SPAN> ■行动计划</SPAN></SPAN> ■应变方案</SPAN></SPAN> ■哪些地方会出错？</SPAN></SPAN> ■讲解</SPAN>,</SPAN>讨论</SPAN>,</SPAN>展示，案例分析，</SPAN></SPAN> ■学习要点总结和评估</SPAN></SPAN></SPAN> ■记忆游戏</SPAN></SPAN> </SPAN> 【讲师介绍】</SPAN></SPAN> 张</SPAN>老师，中国培训资讯网</SPAN>(www.e71edu.com)</SPAN>资深讲师。曾任意大利比亚乔摩托车公司、瑞士汽巴精化、美国通用汽车（</SPAN>GM</SPAN>）属下的德尔福派克（</SPAN>Delphi Packard</SPAN>）、法国达能集团（</SPAN>Danone Groupe</SPAN>）培训经理、</SPAN>HR</SPAN>主管、</SPAN>HR</SPAN>经理、总监，具有十多年跨国公司管理经验，授课风格轻松自然，观点新颖深刻，语言睿智幽默。张先生丰富的经验，使他在管理者培养、绩效、薪资、招聘、培训系统的建立和优化上建树颇丰，特别是在组织发展和培训工作衔接方面进行了许多项目的探讨、策划和实施，使管理者的经验和技能效能得以发挥</SPAN></SPAN> 曾参加过张先生主讲的公开课和内训课的公司有：</SPAN>IBM</SPAN>、梅特勒</SPAN>-</SPAN>托利多</SPAN>(Mettler Toledo)</SPAN>，万科集团，美的集团，百事可乐</SPAN>(Pepsi)</SPAN>，西门子</SPAN>(Siemens)</SPAN>，丹佛斯</SPAN>(Danfoss)</SPAN>，迪诺瓦</SPAN>(Dinova)</SPAN>，伊莱克斯</SPAN>(Electrolux)</SPAN>，生力啤酒</SPAN>(San Miguel)</SPAN>，施耐德配电电器</SPAN>(Schneider),</SPAN>圣戈班（</SPAN>Saint Gobain</SPAN>），雀巢（</SPAN>Nestle</SPAN>），罗氏（</SPAN>Roche</SPAN>），拜耳（</SPAN>Bayer</SPAN>），通用汽车（</SPAN>GM</SPAN>）等。</SPAN></SPAN> </SPAN> 【费用及报名】</SPAN></SPAN> 1</SPAN>、费用：培训费</SPAN>3280</SPAN>元（含培训费、讲义费）；如需食宿，会务组可统一安排</SPAN>,</SPAN>费用自理。</SPAN></SPAN> 2</SPAN>、报名咨询：</SPAN>010-63836477 </SPAN>63830994 </SPAN>13810210257 </SPAN></SPAN>鲍老师</SPAN> </SPAN></SPAN> 3</SPAN>、报名流程：电话登记</SPAN>--></SPAN>填写报名表</SPAN>--></SPAN>发出培训确认函</SPAN></SPAN> 4</SPAN>、备注：如课程已过期，请访问我们的网站，查询最新课程</SPAN></SPAN> 5</SPAN>、详细资料请访问中国培训资讯网：</SPAN>www.e71edu.com (</SPAN>每月在全国开设四百多门公开课，欢迎报名学习</SPAN>)</SPAN> </SPAN> |