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企业班组长管理技能提升实务（上海，6</SPAN>月26-27</SPAN>日） </SPAN></SPAN> 【培训日期】</SPAN>2009</SPAN>年6</SPAN>月12-13</SPAN>日</SPAN></SPAN> 【培训地点】</SPAN>上海</SPAN></SPAN> 【培训对象】</SPAN>企业班组长及相关需要了解班组长工作的人员</SPAN></SPAN> 【课程背景】</SPAN></SPAN> </SPAN></SPAN>很多企业提出：“打牢企业的地基，让企业快速发展”的口号。而班组管理是企业管理的基础，是打牢地基的关键。班组管理的好坏，直接关系到企业生产、经营的成败。</SPAN></SPAN> </SPAN></SPAN>为了企业的发展，为了您铸就百年伟业的目标，建议您让班组长学习国内、外企业的班组长优秀管理经验，适应企业现代化、国际化管理的需要；为企业的快速成长打下坚实的基础，弥补中国企业在管理上与外国企业的差距，迅速成为领跑者，实现企业的可持续发展。系统、全面学习企业班组长现代的管理理念和方法；通过案例学习、互动交流，吸取中、外班组长在班组管理方面的成功经验与失败教训，让班组长成为企业真正的基础建设中坚力量。</SPAN></SPAN> </SPAN> 【课程目标】</SPAN></SPAN> </SPAN></SPAN>为企业的快速成长打下坚实的基础，弥补中国企业在管理上与外国企业的差距，迅速成为领跑者，实现企业的可持续发展。</SPAN></SPAN> </SPAN> 【课程大纲】</SPAN></SPAN> </SPAN> 一、角色认知</SPAN></SPAN> </SPAN>1</SPAN>）班组定位</SPAN></SPAN> </SPAN></SPAN>■班组建设</SPAN></SPAN> </SPAN></SPAN>■班组与班组长</SPAN></SPAN> </SPAN></SPAN>■班组氛围</SPAN></SPAN> </SPAN></SPAN>■角色演练：班组建设与维护</SPAN></SPAN> </SPAN> </SPAN>2</SPAN>）班组文化</SPAN></SPAN> </SPAN></SPAN>■班组文化建设</SPAN></SPAN> </SPAN></SPAN>■班组文化的应用</SPAN></SPAN> </SPAN></SPAN>■建立与众不同的班组文化</SPAN></SPAN> </SPAN></SPAN>■案例：优秀班组文化展示</SPAN></SPAN> </SPAN> </SPAN>3</SPAN>）班组长角色认知</SPAN></SPAN> </SPAN></SPAN>■班组长应知</SPAN></SPAN> </SPAN></SPAN>■班组长素质</SPAN></SPAN> </SPAN></SPAN>■班组长角色定位</SPAN></SPAN> </SPAN></SPAN>■班组长的定律</SPAN></SPAN> </SPAN></SPAN>■现场模拟：班组长角色</SPAN></SPAN> </SPAN> </SPAN>4</SPAN>）职业生涯规划</SPAN></SPAN> </SPAN></SPAN>■职业生涯的意义与应用</SPAN></SPAN> </SPAN></SPAN>■TOC</SPAN>限制突破</SPAN></SPAN> </SPAN></SPAN>■始终如一，是一种行为，还是……</SPAN></SPAN> </SPAN></SPAN>■现场演练：职业生涯设计</SPAN></SPAN> </SPAN> 二、班组长的领导艺术</SPAN></SPAN> </SPAN>1</SPAN>）管理定则</SPAN></SPAN> </SPAN></SPAN>■风筝理论</SPAN></SPAN> </SPAN></SPAN>■木桶理论</SPAN></SPAN> </SPAN></SPAN>■蝴蝶效应</SPAN></SPAN> </SPAN></SPAN>■海尔班组管理模式</SPAN></SPAN> </SPAN> </SPAN>2</SPAN>）沟通技术应用</SPAN></SPAN> </SPAN></SPAN>■有效沟通方法</SPAN></SPAN> </SPAN></SPAN>■与上司沟通技术</SPAN></SPAN> </SPAN></SPAN>■与平级或同事沟通技术</SPAN></SPAN> </SPAN></SPAN>■与下级沟通技术</SPAN></SPAN> </SPAN></SPAN>■角色扮演：沟通实战</SPAN></SPAN> </SPAN> </SPAN>3</SPAN>）有效激励</SPAN></SPAN> </SPAN></SPAN>■什么是激励</SPAN></SPAN> </SPAN></SPAN>■马斯洛理论应用</SPAN></SPAN> </SPAN></SPAN>■失败的激励行为</SPAN></SPAN> </SPAN></SPAN>■成功的激励行为</SPAN></SPAN> </SPAN></SPAN>■胡箩卜与大棒的应用规则</SPAN></SPAN> </SPAN></SPAN>■人性化管理中激励应用</SPAN></SPAN> </SPAN></SPAN>■现场模拟：激励艺术</SPAN></SPAN> </SPAN> </SPAN>4</SPAN>）打造铁的团队</SPAN></SPAN> </SPAN></SPAN>■团队失败的因素</SPAN></SPAN> </SPAN></SPAN>■团队成功的因素</SPAN></SPAN> </SPAN></SPAN>■和谐团队构成及维护</SPAN></SPAN> </SPAN></SPAN> </SPAN>5</SPAN>）实战工作技术</SPAN></SPAN> </SPAN></SPAN>■权威的塑造</SPAN></SPAN> </SPAN></SPAN>■调动班组积极性</SPAN></SPAN> </SPAN></SPAN>■工作分配</SPAN></SPAN> </SPAN></SPAN>■表扬艺术</SPAN></SPAN> |